7.3.7 Archived Requests report

This report is available in the Reports category, and returns only requests that have been archived. No scope is enforced; you can view a list of the requests made by all operators for all target people.

This report is available only if you have been granted access. See section 7.1, Granting access to reports for details.

Search criteria

You can use the following search criteria:

Field

Description

Group

Select the group to which the person belongs.

Credential Profile

From the drop-down list, select the credential profile that was used in the request.

Status

From the drop-down list, select the status of the request.

For example, select Awaiting Issue to search for requests for devices that are available but have not yet been collected.

You can also select the following Additional search criteria:

Field

Description

Logon

Type the logon name of the person.

Type

From the drop-down list, select the type of request; for example, IssueCard or CancelCard.

ID

Type the specific internal ID of the request, if you know it. The ID is displayed in the list of search results and on the View Request form.

Label

Type the label applied to the request.

Requested After

Select a date. Only requests made after this date are returned.

Requested Before

Select a date. Only requests made before this date are returned.

Validated After

Select a date. Only requests validated after this date are returned.

Validated Before

Select a date. Only requests validated before this date are returned.

Device Type

From the drop-down list, select the manufacturer and model of device; for example, Oberthur ID-One PIV.

Device Serial Number

Type the serial number of the device.

Report fields

The report contains the following fields:

Field

Description

ID

The internal ID of the job.

Full Name

The full name of the person for whom the request was made.

Type

The type of request; for example, Issue card task or Apply update.

Credential Profile

The credential profile associated with the request.

Status

The status of the request; for example, Completed.

Request Date

The date the request was made.

Label

The label applied to the request, if any.

Data limit

This report returns a maximum of 200 records.

Further information

See the Archiving jobs section in the Advanced Configuration Guide.

If you are using a separate archive database, and you do not see archived information in this report, make sure you have updated the ArchiveDatabaseLocation function and the mis_PIVArchivedRequests and mis_PIVAllRequests views; see the Setting up a separate database for the jobs archive section in the Advanced Configuration Guidefor details.